Install and open the app
New installations enable Fast Search automatically. Your searchable catalog builds in the background; reopening the app keeps your existing settings.
Get started without an activation wizard
Fast Search enhances the native product-search field already on your storefront. It does not add a new search box.
Find native product search
Use your built-in website's header search or the native Product Search widget on your website. If it is missing or disabled, follow the instructions below.
Test the storefront
Use Open storefront, reload the page, and type at least two characters of an existing product name or SKU.
Refine search
Review no-result terms and add spelling corrections or synonyms where they help shoppers.
Missing search field or no live results?
Choose your website type. The app's catalog connection is separate from whether your website displays a search field.
Fast Search uses your store's native product-search field. It does not add a new search box or connect to a generic website or blog search.
Built-in website editor: show the search field or icon
- Open your website editor and select Menu & Header.
- If product search or its search icon is hidden, turn it on in the header settings. Labels can vary by site version.
- Publish your changes, then reload the storefront. Open search and type at least two characters of a product name or SKU.
Fast Search does not change your header layout or turn on a hidden native search field for you.
WordPress: use the store's Product Search Box
- In the WordPress editor, add the Product Search Box block supplied by your store plugin.
- For a classic theme, you can instead use Appearance → Widgets and add the store plugin's Product Search widget.
- Publish or update the page, then reload it and search for a product.
The ordinary WordPress Search block searches your website or blog; Fast Search does not enhance it.
Other websites: use the native product-search widget
- Use the website integration tools in your store control panel to obtain the native Product Search widget.
- Add it to the page where shoppers need search, using your website builder's integration tools or asking your website developer.
- Make sure the store integration and its app scripts load on that page. Publish the page, reload it and search for a product.
A generic website search field or a separately coded search box is not automatically supported. Unusual themes or iframe integrations may need help from your website developer.
If the native search field is visible but live results are missing, check Enable Fast Search in the app Settings. After changing it, wait up to one minute and reload the storefront.
Turning Fast Search off removes its live dropdown on a freshly loaded page after settings refresh. Your native search field and normal product search remain available.
Catalog connection confirms access to products, not that a search field is visible on your website.
Common checks
These checks resolve most storefront setup problems.
- If live results do not appear, confirm that Fast Search is enabled in the app Settings and reload the storefront.
- If a result opens the wrong website, verify that the Store's web address in the store control panel points to the page containing the storefront.
- If a synonym or spelling correction does not run, confirm that the original phrase returns no results. Rules do not replace searches that already work.
- If a recent display change is not visible, wait up to one minute and open a fresh storefront page.
Contact support
Include your store ID, what you expected, what happened, and whether the problem occurs on desktop, mobile, or both. Screenshots are useful when they contain no private customer information.
Contact support at fastsearch.support@gmail.com
Protect your account
Never email passwords, access tokens, customer records, payment details, or other confidential information. Support will not ask for your account password.